giligames Terms and Conditions — Complete Guide to Membership and Platform Use

Giligames (hereinafter referred to as the "Platform" or "we") is an online gaming and entertainment service provider. These Terms and Conditions apply to the giligames website, application, and all related services.

This document constitutes a legally binding agreement between you (the user or member) and giligames. By accessing, browsing, or using any service on the platform, you agree to be bound by these Terms and Conditions.

If you disagree with any part of these Terms and Conditions, please refrain from using giligames. For any questions, feel free to contact our support team.

These Terms and Conditions are governed by the applicable laws of the People's Republic of Bangladesh. Any disputes will be resolved in accordance with local law.

You must provide accurate and truthful information when registering on giligames. Accounts created with false information may be terminated at any time and any balance may be forfeited.

Each individual may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be closed. The same device, IP address, or payment method may not be used across multiple accounts.

Keeping your account password confidential is your responsibility. We recommend enabling Two-Factor Authentication for added account security. If you suspect unauthorized access to your account, notify us immediately.

• Providing a valid and accurate email address at registration is mandatory.
• A national ID card or other valid identity document may be requested for account verification.
• Transferring or selling your account to a third party is strictly prohibited.
• If any information provided at registration changes, you must notify our support team.

You must be at least 18 years old to use giligames. Anyone under 18 is strictly prohibited from accessing the platform. giligames may request proof of identity at any time to verify a user's age.

Users must reside in a region or country where online gaming is not prohibited by law. It is entirely the user's responsibility to be aware of the laws applicable in their jurisdiction.

All bets placed on giligames are considered final. Once a bet is confirmed, it cannot be changed or cancelled. Each game has its own rules, which are detailed within the game interface.

If a technical error causes the outcome of a game round to be uncertain, that round will be deemed void and all wagers will be refunded. giligames is not liable for any losses resulting from internet connection disruptions.

• In Live Casino games, the dealer's decision is final.
• In Sports Betting, payouts are processed after the official result has been announced.
• If a suspicious betting pattern is detected, giligames reserves the right to withhold payment until the investigation is complete.
• Game malfunction voids all payouts.
• Manipulating game operations through software or hardware tampering is strictly prohibited.

Giligames supports deposits and withdrawals via mobile banking, electronic wallets, and local bank transfers. All transactions are processed in Bangladesh Taka (BDT).

Minimum deposit and withdrawal amounts are specified on the platform and are subject to change. Withdrawal requests are typically processed within 15 minutes to 24 hours, though additional time may be required if verification is needed.

• Full account verification (KYC) must be completed before making a withdrawal.
• Withdrawals must be made to the same payment method used for the deposit (to prevent money laundering).
• Giligames reserves the right to investigate any unusual or suspicious transactions.
• Giligames is not liable for delays caused by errors on the part of a bank or payment provider.

Giligames offers a variety of bonuses and promotional offers. Each offer has its own terms, which are detailed on the offer page. By claiming a bonus, you agree to the specific terms attached to it.

The applicable Wagering Requirement must be met before bonus funds can be withdrawn. Wagering Requirements are generally 20 to 35 times the bonus amount and are specified individually for each offer.

• Each bonus offer may only be claimed once per person.
• Once a bonus expires, any unused bonus funds will be automatically cancelled.
• If abuse of the bonus system is detected, the bonus and any associated winnings will be forfeited.
• Giligames reserves the right to modify or cancel any bonus offer at any time.
• Claiming bonuses through multiple accounts is strictly prohibited.

Giligames places responsible gaming at the top of its priorities. We believe gaming should be a healthy form of entertainment — not a source of financial or psychological harm. To that end, we have put in place a number of protective measures.

Players can set their own daily, weekly, or monthly deposit limits. The self-exclusion feature allows you to lock your account for a set period of time. For more information, see our Responsible Gaming View page.

• A session time limit feature is available.
• Reality Check — gameplay statistics are displayed at set intervals.
• Account cooling-off period: take a break ranging from 24 hours up to 30 days.
• Accounts that have been permanently self-excluded cannot be reopened.

The following activities are strictly prohibited on giligames. Any involvement in such activities will result in immediate account closure and forfeiture of all balances:

• Deposits made through money laundering or illegal funds.
• Using software bots or automation to influence game outcomes.
• Bonus abuse across multiple accounts.
• Attempting to hack or gain unauthorized access to another user's account.
• Attempting to damage or compromise the giligames server or system.
• Exploiting game glitches or bugs for unfair gain.
• Fraudulent conduct or collusion with other players.

Giligames takes the protection of your personal information very seriously. Any data we collect is used solely for service delivery, identity verification, and compliance with legal obligations.

Your information is never sold to third parties. However, it may be disclosed when required by law or government directive. For more details, see our Privacy Policy Read page.

Giligames reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Breach of these Terms and Conditions.
• If evidence is found that an account was created using false information.
• Evidence of account use by a minor.
• In cases of suspicious financial activity or fraud allegations.
• Accounts that have been inactive for an extended period (more than 12 months).

If an account is closed for a valid reason, any remaining balance (excluding bonuses) will be refunded within 7 business days. However, if the account is closed due to a rule violation, the balance may be forfeited.

Giligames provides its services on an "as is" basis. We cannot guarantee uninterrupted service. Temporary outages may occur due to technical maintenance, server upgrades, or unforeseen circumstances.

Giligames is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Failure of third-party software or hardware.
• If an account is compromised due to the user's own negligence.
• If service is disrupted due to a natural disaster or unforeseen circumstances.

Giligames reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes in advance via email or an on-platform notice.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. The date of the latest update will always be displayed at the top of this page.

For any questions or complaints, please contact our support team: [email protected]